At Origin Doula, we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our service request forms.
1. Information We Collect
To provide you with the best possible service and ensure the safety of our clients and staff, we collect the following information when you submit a request:
ContactInformation:Name, email, phone number, and preferred contact time.
Service Details: Residential ZIP code, estimated due date (EDD), and insurance information.
Service Requirements: Preferences for doula support and specific health considerations relevant to matching you with the appropriate provider (e.g., high-risk pregnancy status or requirements for specialized infection control).
2. How We Use Your Information
We collect this information for the following specific purposes:
Service Matching: To connect you with a doula whose skills, certifications, and availability are best suited to your specific needs.
Safety and Compliance: To ensure that our providers are equipped to manage any specific medical conditions you have shared, maintaining a safe environment for all parties.
Communication: To contact you regarding your appointment request and service details.
3. Data Protection and Security
We take the security of your data seriously:
Confidentiality: Your information is accessed only by authorized staff members responsible for service matching.
Security Measures: We use secure systems to store and transmit your information, ensuring that unauthorized access is prevented.
No Third-Party Sharing: We do not sell, rent, or share your personal or health information with third-party marketing companies. Your data is used strictly for the purpose of facilitating your requested services.
4. Data Retention and Deletion
We only retain your information for as long as is necessary to fulfill your service request. If you would like to request the deletion or correction of your personal data, please contact us at contact@oridoula.com.
5. Consent
By submitting our request form, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your information as described above.
6. Contact Us
If you have any questions or concerns regarding our privacy practices, please feel free to reach out to us at contact@oridoula.com